Last Updated: 29 December 2025
Privacy Policy for West Babylon Locksmith
At West Babylon Locksmith, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using our services or interacting with our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
West Babylon Locksmith collects information to provide efficient and reliable locksmith services and to improve our customer experience. The information we collect falls into two main categories:
1.1 Information You Directly Provide to Us
When you engage with West Babylon Locksmith, you may provide us with personal information, including: * Contact Information: Your name, phone number, email address, and service address (e.g., for dispatching a technician to your location). * Service Details: Information about your locksmith needs, such as the type of lock, vehicle make/model, or security concerns. * Communication Content: Details of your interactions with us, whether via phone calls, contact forms on our website, email, or text messages. This helps West Babylon Locksmith understand your requests and provide appropriate service. * Payment Information: When you make a payment for our services, we collect billing details. Please note that while we facilitate payment, full credit card details are typically processed by secure third-party payment processors, and West Babylon Locksmith does not store sensitive financial information directly on our servers.
1.2 Information We Collect Automatically
When you visit the West Babylon Locksmith website, certain information may be collected automatically through cookies and similar tracking technologies: * Usage Data: This includes your IP address, browser type, operating system, referring URLs, pages visited on our site, time spent on those pages, and other diagnostic data. This helps West Babylon Locksmith understand how visitors use our website and improve its functionality. * Device Information: Information about the device you use to access our services, such as device type and unique device identifiers.
2. How We Use Your Information
West Babylon Locksmith uses the information we collect for various purposes, primarily to provide our locksmith services and enhance your experience:
* To Provide Services: To schedule appointments, dispatch technicians to your location in West Babylon, NY, and surrounding areas, and perform the requested locksmith services. * To Communicate With You: To confirm appointments, provide updates on technician arrival, respond to your inquiries, provide quotes, and send follow-up communications related to our services. * For Billing and Payment Processing: To process payments for services rendered and manage our financial records. * To Improve Our Services: To analyze website usage and customer feedback to enhance the quality and range of locksmith services offered by West Babylon Locksmith. * For Internal Operations: For record-keeping, administrative purposes, troubleshooting, data analysis, testing, and research. * To Comply with Legal Obligations: To meet legal and regulatory requirements.
3. How We Share Your Information
West Babylon Locksmith respects your privacy and does not sell your personal information to third parties. We may share your information in the following limited circumstances:
* Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing our services (e.g., payment processors, website hosting, analytics providers, dispatch software). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed. * Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). * Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of West Babylon Locksmith's assets, your information may be transferred as part of that transaction. * With Your Consent: We may share your information with your explicit consent for specific purposes not covered in this policy.
4. Data Protection and Security
West Babylon Locksmith implements appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
* Encryption: Using Secure Socket Layer (SSL) technology for data transmission on our website. * Access Controls: Limiting access to personal data to authorized employees and contractors who need the information to perform their job duties. * Secure Systems: Utilizing secure systems for storing and processing data.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, West Babylon Locksmith cannot guarantee its absolute security.
5. Third-Party Services
West Babylon Locksmith utilizes certain third-party services to support our operations:
* Google Analytics: We use Google Analytics to collect information about how visitors use our website. This data helps us understand website traffic and user behavior, allowing us to improve our website. Google Analytics uses cookies to collect anonymous information, such as your IP address. This information is transmitted to and stored by Google on servers in the United States. You can learn more about Google's privacy practices at policies.google.com/privacy. * Payment Processors: When you make a payment, West Babylon Locksmith uses secure third-party payment processors (e.g., Square, Stripe, etc.) to handle transactions. We do not store full payment card details on our own servers. Your payment information is subject to the privacy policies of the respective payment processor.
6. Cookies and Tracking Technologies
The West Babylon Locksmith website uses "cookies" and similar tracking technologies to enhance your experience. * What are Cookies? Cookies are small data files stored on your device (computer, tablet, smartphone) when you visit a website. They help the website remember your actions and preferences over time. * How We Use Cookies: We use cookies for various purposes: * Essential Cookies: Necessary for the website to function properly, enabling basic features like page navigation. * Analytical/Performance Cookies: Help us understand how visitors interact with our website, which pages are most popular, and identify areas for improvement. This data is aggregated and anonymous. * Functional Cookies: Allow the website to remember choices you make (such as language preferences) and provide enhanced, more personal features. * Managing Cookies: You can control and manage cookies through your web browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of our website.
7. Data Retention
West Babylon Locksmith retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the provision of services, to satisfy any legal, accounting, or reporting requirements, and to resolve disputes.
For example, customer service records, including contact information and service history, may be retained for several years to facilitate repeat business, address potential warranty claims, or meet tax and business record-keeping obligations.
8. Your Privacy Rights
As a US-based business, West Babylon Locksmith respects the privacy rights afforded to individuals under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) and similar laws in states like Virginia, Colorado, Utah, and Connecticut. Depending on where you reside, you may have the following rights concerning your personal information:
* Right to Know/Access: You have the right to request that West Babylon Locksmith disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for collecting it, and the categories of third parties with whom it was shared. * Right to Deletion: You have the right to request the deletion of personal information that West Babylon Locksmith has collected from you, subject to certain exceptions (e.g., to complete transactions, detect security incidents, comply with legal obligations). * Right to Correction/Rectification: You have the right to request that West Babylon Locksmith correct inaccurate personal information we maintain about you. * Right to Opt-Out of Sale or Sharing: West Babylon Locksmith does not sell your personal information. If our practices ever change, you would have the right to opt-out of the sale or sharing of your personal information. * Right to Limit Use and Disclosure of Sensitive Personal Information: If West Babylon Locksmith were to collect sensitive personal information (which we generally do not for standard locksmith services), you might have the right to limit its use and disclosure. * Non-Discrimination: West Babylon Locksmith will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the contact information provided in Section 13 of this Privacy Policy. We may need to verify your identity before processing your request.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. West Babylon Locksmith does not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.
10. Links to Other Websites
Our website may contain links to other websites that are not operated by West Babylon Locksmith. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. West Babylon Locksmith has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
11. Changes to This Privacy Policy
West Babylon Locksmith may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise your privacy rights, please contact West Babylon Locksmith:
Email: info@westbabylonlocksmith.com Address: 4-52 Forest Ave, West Babylon, NY, 11704
